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Recovery Manager for Exchange

Discover, Compare & Export Microsoft Exchange Messages

Quest Recovery Manager for Exchange makes Exchange recovery and email discovery fast and easy – with no need for a dedicated recovery server. From a single console, you can find and retrieve message-level data in minutes from multiple sources. You can use intelligent search based on sender, recipient, date, attachment type, subject, message keyword or attachment keyword and compare the contents of an online mailbox with a backup mailbox to identify any differences. 

After the search, Recovery Manager can export the data in a variety of formats to facilitate email discovery obligations for legal inquiries or internal investigations.

  • Federated Search - Search multiple email data sources simultaneously, such as public folders, production mailboxes (including archived mailboxes), offline Exchange database files (.edb), Lotus Domino database files (.nsf ), Quest Archive Manager, personal folders (.pst) and backups including VSS snapshots – all from a single interface.
  • Export Target Option - Export search results as .pst, .eml, .msg or .txt formats to an online mailbox or public folder. This powerful export capability simplifies the process of collecting email data for ediscovery requests.
  • Intelligent Search - Search keywords in message body, ID, headers, message classes, categories, deleted items, conversation threads and attachment type and content. The Outlook-like search can then expand those search results to include all messages with the same sender, the same or similar subject or all related messages.
  • Compare Source & Target Folders - Compare contents in selected source and target containers (storages, mailboxes or folders) and use the provided list of comparison results to selectively restore data from the source to the target.
  • Support for Third-party Backup Software - Find and retrieve data across native Microsoft backups and most major third-party backup software, including Bakbone’s NetVault and FastRecover, EMC NetWorker, IBM Tivoli, Microsoft Data Protection Manager, Symantec Backup Exec and NetBackup.
  • Direct Access to Tape - Support direct access to the most common tape format backups, including MTF (Microsoft Tape Format) created with Symantec Backup Exec and Windows NT Backup, Open Tape Format (OTF) backups created with EMC NetWorker, and Tape Archive (TAR) backups created with Symantec NetBackup.
  • Task Automation - Automate and schedule searching and exporting of email data using the Task Wizard. This intuitive, flexible GUI provides centralized management and monitoring of automated tasks. To further automate critical tasks, you can use PowerShell to script additional recovery options, speeding up the process of cataloging, restoring, searching and exporting.
  • Reporting - Provide reports containing details on searches performed, messages restored and tasks completed. This helps improve overall security.

System Requirements

Recovery Manager for Exchange includes the following components:
  • Core Components (required)
  • Management Shell (optional)
  • Web Interface (optional)
This section provides system requirements for installing and running each of these components.
ProcessorOn an x86 system:
- 500 MHz or faster

On an x64 system:
- 800 MHz or faster
Memory512 MB of RAM or more recommended.
Hard Disk Space300 MB. Database files extracted from a backup require additional storage space depending on the size of the database.
Operating SystemYour computer must run one of the following operating systems (32-bit or 64-bit edition):
- Microsoft Windows 7
- Microsoft Windows Server 2008 R2
- Microsoft Windows Server 2008 with Service Pack 1 or Service Pack 2
- Microsoft Windows Vista with Service Pack 2
- Microsoft Windows Server 2003 with Service Pack 2
- Microsoft Windows XP with Service Pack 3 (32-bit edition only)

Note: Recovery Manager for Exchange does not support Terminal Services Application mode.

Microsoft .NET FrameworkMicrosoft .NET Framework 3.5 SP1
Microsoft SQL ServerMicrosoft SQL Server 2008 R2, Microsoft SQL Server 2008, or Microsoft SQL Server 2005
(Enterprise, Standard, Workgroup, Express, Web, or Developer Edition)
Microsoft Windows PowerShellMicrosoft Windows PowerShell 2.0
Windows InstallerMicrosoft Windows Installer 4.5
Microsoft OutlookYour computer must have one of the following versions installed:
- Microsoft Outlook 2010 (32-bit edition only)
- Microsoft Outlook 2007 (any edition)
- Microsoft Outlook 2003 (any edition)
- Microsoft Outlook 2002 (any edition)
- Microsoft Outlook 2000 (any edition)
IBM Lotus Notes

In order to view, search, and restore Lotus Domino data with Recovery Manager, your computer must have one of the following IBM Lotus Notes versions installed:
- Lotus Notes 8.5
- Lotus Notes 8.0
- Lotus Notes 7.0

Microsoft Exchange ServerRecovery Manager supports the following versions of Microsoft Exchange Server:
- Exchange Server 2010 without Service Pack or with SP1
- Exchange Server 2007 without SP or with SP1, SP2, or SP3
- Exchange Server 2003 without SP or with SP1 or SP2
- Exchange Server 2000 without SP or with SP1, SP2, or SP3
- Exchange Server 5.5 without SP or with SP1, SP2, SP3, or SP4

Note

Recovery Manager does not support Exchange Cached Mode. Before you start working with an online Exchange Server (for example, before registering Exchange mailboxes as storages), make sure that Exchange Server allows connections in non-Cached Exchange Mode.

To work with Exchange Server databases, Recovery Manager requires several files supplied with Microsoft Exchange Server. For detailed information about these files, see the Recovery Manager for Exchange User Guide.
- To link Recovery Manager to the required files originating from Exchange Server 2010, you must install Recovery Manager on a computer that runs a 64-bit version of Windows.
- To link Recovery Manager to the required files originating from the 64-bit version of Exchange Server 2007, you must install Recovery Manager on a computer that runs a 64-bit version of Windows.
- To link Recovery Manager to the required files originating from the 32-bit version of Exchange Server 2007, you can install Recovery Manager on a computer that runs either a 32-bit or 64-bit version of Windows.
- Support for Exchange Server 2007 is not available when Recovery Manager is installed on a computer running Microsoft Windows 2000.

IBM Lotus DominoRecovery Manager for Exchange supports the following versions of IBM Lotus Domino:
- Lotus Domino 8.5
- Lotus Domino 8.0
- Lotus Domino 7.0
- Lotus Domino 6.5
- Lotus Domino 6.0
- Lotus Domino 5.0
- Lotus Domino 4.6
Quest Recovery Manager for Active DirectoryRecovery Manager for Exchange can integrate with the following versions of Recovery Manager for Active Directory to restore mailbox user accounts from Active Directory backups:
- Recovery Manager for Active Directory 7.11
- Recovery Manager for Active Directory 7.10
- Recovery Manager for Active Directory 7.9
- Recovery Manager for Active Directory 7.8

To integrate, Recovery Manager for Exchange and Recovery Manager for Active Directory must be installed on the same computer.

Management Shell

Required Recovery Manager componentsCore Components

Web Interface

Microsoft Internet Information Server (IIS)The Web Interface requires Microsoft Internet Information Services (IIS) 6.0, 7.0, or 7.5 to be installed on the Recovery Manager computer.

On IIS 7.0 or 7.5, the Web Interface requires the following Web server role services to be installed:

- Web Server
     - Common HTTP Features
          - Static Content
          - Default Document
          - Directory Browsing
          - HTTP Errors
     - Application Development
          - ASP.NET
          - .NET Extensibility
          - ISAPI Extensions
          - ISAPI Filters
          - Health and Diagnostics
          - HTTP Logging
          - Request Monitor
     - Security
          - Windows Authentication
          - Request Filtering
     - Performance
          - Static Content Compression

- Management Tools

     - IIS Management Console
     - IIS 6 Management Compatibility
          - IIS 6 Metabase Compatibility
          - IIS 6 WMI Compatibility
          - IIS 6 Scripting Tools
          - IIS 6 Management Console

Warning:
On Windows Server 2003 or earlier, IIS must be running in the 32-bit mode.
If your IIS is running in 64-bit mode, the Recovery Manager Setup will configure it to run in 32-mode. As a result, other applications using your IIS may stop functioning properly.

Microsoft SilverlightMicrosoft Silverlight 3.0 must be installed on the computer from which you want to access the Web Interface.

Note: If Silverlight is not installed, you will be prompted to install it when accessing the Recovery Manager Web Interface for the first time.

Web BrowserYou can access the Web Interface by using Microsoft Internet Explorer 6.0 SP1 or later
Required Recovery Manager componentsCore Components

Language Supported:

  • US English
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